Our products are constructed of high quality materials and designed to withstand daily use. Every Endevr™ wristband comes with a lifetime warranty for manufacturer defects.
Yes, but every person is different. Some people prefer to wear their wristbands 24 hours a day while others wear it only while participating in daily activities.
The fit is a personal choice and should be comfortable, but not too tight.
People from all walks of life including small children and the elderly wear Endevr™ products.
Some of the minerals we use are metallic in nature. If you have a known metal allergy, do not wear our products. Also, many or our products are made from silicone. If you have a known silicone allergy, do not wear our silicone products.
We have included the Mylar hologram piece on our products for official authentication and aesthetic purposes only.
Can I add an item to my order after it's been placed online?
Orders cannot be changed after they have been submitted. Please make sure to double-check all of your order information before submitting your order.
Can I change the shipping address on my order after it's placed online?
Orders cannot be cancelled or changed after they have been submitted. Please make sure to double-check all of your order information before submitting your order.
Will I be charged tax if I place an order on Endevr™.com?
Utah is the only State where residents are subject to sales tax.
Does the USPS shipping options come with a tracking number?
No. Orders shipping via USPS methods are not assigned tracking numbers. If you are interested in having a tracking number, you may select a UPS shipping option if one is available to you.
How long after my order is placed will it take to ship?
Most orders ship within 1-2 business days from when the order is placed. Endevr™ will notify you via email when your order has shipped.
How do I calculate when my order will arrive to my shipping address?
Depending on when the shipping confirmation email was sent, you can calculate when your order will arrive by associating the shipping date with the shipping method you selected when you place your order.
Do I count the day I placed the order as the first business day?
No. The first business day is the next business day after you placed your order. For example, if you placed your order on Monday, the first business day is Tuesday. If you placed your order on Friday, the first business day is the following Monday, and so forth.
Do you ship to APO / FPO address?
Yes, we do! We offer a flat-rate shipping fee of $2.99 for USPS First Class Mail shipping on your order. If your order is over 1 lb, your order will be shipped via USPS Priority Mail at regular retail price.
Do you ship to P.O. Box's?
Yes, we sure do!
Will my international order have customs or brokerage fees added onto it?
Possibly. Packages that are shipped from one country to another can have brokerage or customs fees added onto them. The person receiving the package is responsible for paying these fees for customs clearance. Customs policies vary widely from country to country. These fees are imposed randomly and at the decision of the specific country and post office that is accepting the package. We have no control over these fees and cannot predict what they may be.
If I haven't opened the product and would like to send it back, can I refuse the package or just write "Return to sender" on it?
Any mail that is refused, or marked "return to sender" or sent "postage due" will have a deduction of that postage amount from any refund. We regret any inconvenience this may cause.
If I am charged any customs/import fees, does Endevr™ pay for that?
Endevr™ is not liable for customs/import fees that may be applied to shipments outside of the US.
What is the Endevr™ Lifetime Warranty?
We're proud to offer you a lifetime warranty on our products. If your product ever has any manufacturing or workmanship defects, tears in half, or your mylar authentication piece falls out we will replace it for free. We want you to feel confident and secure that when you invest in Endevr™ products, you are wearing the best and most effective products available on the market.
What is the Endevr™ 30 Day Money Back Guarantee?
ONLINE PURCHASES: Your online purchase is backed by our 30 Day Money Back Guarantee. If you're not completely satisfied with your Endevr™ product, you can return it within 30 days of your original purchase date for a 100% refund. The product must be in re-sellable condition. The Endevr™ 30 Day Money-Back Guarantee only applies to purchases made on the Endevr.com website. Bracelets that have been sized or cut to fit are not covered.
Download the Refund Instructions Form
Disclaimer: Most Endevr™ users report positive benefits with our products. However, individual Results may vary. Endevr does not make any specific claims for intended results. Any statement of benefit or inferred statement of benefit have not been evaluated by the United States FDA. Endevr products are not intended to diagnose, treat, cure, or prevent any disease.
RETAIL LOCATIONS: For retail purchases, such as at a mall kiosk or an Authorized Endevr™ Event, please contact your original retail location or Authorized Reseller for their specific terms and policies. Bracelets that have been sized or cut to fit are not covered.
What does the warranty not cover?
It will not cover wear and tear instances, such as the Endevr™ lettering and logo tearing off due to every day normal wear. The warranty does not cover mistreatment or misuse of the product. We reserve the right to refuse warranty replacement if such is the case.
How do I get a lifetime warranty replacement?
Please download the Warranty Exchange Form. Once you fill out the Warranty Exchange Form, just put your broken band and filled out Warranty Exchange form in the mail and send it to:
ATTN: Warranty Replacement
1224 South River Road Suite B100
St. George, UT 84790
Once we receive your broken band and the Warranty Exchange Form with your enclosed shipping and handling check, we will process your warranty exchange right away. If we have any questions regarding your Warranty Exchange Form, we will contact you via email.
How do I get the 30 Day Money Back Guarantee?
If you purchased your wristband on our website please download the Refund Instructions Form for instructions on getting a refund on your purchase. Please note that we do not cover shipping costs for refunds and must be covered by the customer.
For retail purchases, such as at a mall kiosk or an Authorized Endevr™ Event, please contact your original retail location or Authorized Reseller to inquire about specific Guarantee information.
Is the FREE lifetime warranty replacement really free? Do I have to pay anything?
Per the Endevr™ Lifetime Warranty, your replacement product is absolutely free. Your out of pocket expenses may include:
- A shipping & handling fee of $3.95 for the replacement product to be mailed back to you.
- Potential customs/brokerage fees for receiving the replacement product we ship to you (for international customers only)